Will I get a FIT Box tracking number?
You’ll receive an email with a tracking number once your FIT Box has shipped. Within 24 hours of receiving this notification, you should be able to track your FIT Box. We don’t provide a way to track your returns once you’ve sent them back to us—we’ll get in touch with you if there are any issues.
Which carriers does Drape Fit use?
Drape Fit clients enjoy free shipping both ways as a benefit of using our service! We use USPS to ship packages to you. Returns are easy. When you’re done trying things on, just return what you don’t want with the prepaid envelope we included in your shipment and drop it off at any USPS mailbox or pickup location.
Can I request a certain carrier?
The carrier we use for you is determined by region and zip code. As we grow, we hope to provide more flexible shipping options.
How do I update my shipping address?
You can update your shipping address anytime from your Sign In page. If you experience any errors saving your information, please try accessing the site from a different web browser or device. If your package has already shipped and you need to change your address, please email us firstname.lastname@example.org.
Do you guarantee the arrival date?
We aim to have your FIT Box arrive as close as possible to the date you’ve selected. However, due to various factors in curating and shipping an order, we can’t guarantee an exact arrival date. If your shipment doesn’t arrive within five days of your requested date, please email us email@example.com.